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GUEST REFUND POLICY

Terms & Conditions

RESERVATION POLICY

  • 50% of total amount while booking and other 50% should be paid 30 days before the arrival.
  • 5.000 € refundable deposit in case of compensation for possible damages / credit card required.

CANCELLATION POLICY

  • 61 days prior to arrival are not subject to a cancellation fee. comment.
  • 60 to 31 days prior to arrival are subject to a cancellation fee of 100% of deposit.
  • 30 to 0 days prior to arrival or non-show are subject to a cancellation fee of 100% of total agreed amount.
  • Early departure is subject to a fee of 100% on the price of the non-used or remaining overnights of the reservation.

 

Call +357 994 789 or email us info@theresidenceoroklini.com if any question appears.

 

License Number: 00001816978

Enegry Class Certificate: 12411/2020, 01/08/2026